Kevin Sadler

Topic of the presentation

Raising Performance of Courts in Difficult Times

Abstract

Her Majesty’s Courts & Tribunals Service is responsible for the administration of the criminal, civil and family courts and tribunals in England and Wales and some tribunals in Scotland and Northern Ireland. The agency employs 19,000 staff operating from around 500 locations. It has a gross annual budget of around £1.5bn, approximately £585m of which is recovered in fees and income from service users, and handles over 2 million criminal cases, 1.8 million civil claims, more than 150,000 family law disputes and almost 800,000 tribunal cases annually.

Whilst providing a background to the challenges he faced when appointed to HMCTS two years ago, Kevin will explain how despite the impact of the global economic situation HMCTS delivers a more efficient service whilst making significant savings through the embedding of continuous improvement practices, with plans to achieve even more in the coming years through a more radical approach.

Overview

How despite the impact of the global economic situation HMCTS delivers a more efficient service.

How it brings significant savings through the embedding of continuous improvement practices at the same time.

What are HMCTS plans to achieve even more in the coming years through a more radical approach.

Slides

Video

Comments are closed.