Klaus Heeger

Topic of the presentation

Why do we need an effective public sector and how workers help in building it

Abstract

This presentation will outline why society needs a strong, effective and performing public sector, in times of economic crisis more than ever, and how employers are a key player in achieving this. The public sector has an important multi-functional role in society: major employer, provider of goods and services, supporter of the economy and the list goes on. Throughout European capitals, policy approaches have been advocated which put this role under severe strain. In some cases the damaging impact will be long-lasting.

What challenges are public sector workers currently facing?
2013 has been a difficult years for workers throughout Europe, but employers in the public sector have been facing particularly difficult challenges. Not only have austerity measures affected public services in Europe but measures have been directly aimed at public services. Poorer working conditions, lower quality training combined with lower confidence in job security and lower confidence in the merits of the work performed are all detrimental factors contributing to a lower performing and less effective public sector.

How do we address these challenges?
There is scope for change in the public sector. Reforms can be undertaken to facilitate the functioning of the public sector. We need an ever-adapting public sector which can better anticipate the changing needs of citizens and society. However, for this to succeed, less hierarchical reforms need to take place. Public sector workers have central role to play in reshaping what needs to be reshaped. Employee involvement through social dialogue is fundamental to building and effective and performing public sector.

Overview

Why do we need, now more than ever, a strong, effective and performing public sector?

• The public sector as a major employer and the societal role of it
• Measuring public sector efficiency
• The role of a performing public sector in times of crisis

What challenges are public sector workers currently facing?

• Giving more and receiving less – poorer working conditions in exchange for what?
• Workers’ confidence - lower confidence in their job and lower confidence in the merits of their job
…………………………………..• The changing image of the public sector – an image not changing
…………………………………..for the better with an employer who is not on their side

How do we address the problems in the public sector?

• Reforming public sector processes
• Creating an ever-adapting public sector by improving anticipation of change
• Reduce red tape and unnecessary administrative burdens
• Enhanced and better communication
…………………………………..• Changing the image of the public sector
…………………………………..• Increasing workers involvement in changes through social dialogue
…………………………………..• Creating trust and partnership at the workplace
…………………………………..• Better adaptability and employability
…………………………………..• Reducing conflict
…………………………………..• Social dialogue needs to be reinforced as a fundamental right and
…………………………………..embraced as an effective tool for change
…………………………………..• Where will the public sector be without social dialogue?

Slides


Video

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