Fast Government: Using the power of speed to increase your capacity to do more good

Workshop #5

Fast Government: Using the power of speed to increase your capacity to do more good


Government agencies from around the world are under enormous pressure to provide better, faster and cheaper services to all citizens and deal with frequently growing backlogs.

Rising costs, inefficiencies, slashed budgets, poor moral, failed IT projects and outdated systems and infrastructure are all common causes blamed for the challenge agencies are facing in doing more with less. So, how can agencies overcome these challenges? By recognizing that all these challenges are simply symptoms of one problem: capacity. Simply, government agencies do not have the capacity to do everything it needs to do.

This workshop will introduce attendees to an innovative and tested way to solve the capacity problem in a way that can achieve better, faster and cheaper at the same time. The key is not to waste agencies’ limited resources on dealing with the symptoms or to ask for more resources or budget, but rather focusing finding simple ways to improve the speed of processes and decision-making. Specifically, attendees will learn the proven strategies and tactics and see examples of how public sector processes and decision-making can be made at least 80% faster.

The workshop will be co-led by Ken Miller and Dr. Alan Barnard. It will build on the concepts shared in Ken’s keynote address: Extreme Government Makeover and Alan’s keynote address on using Theory of Constraints (TOC) focusing and thinking process to achieve more with less in less time within the public sector. These two unique perspectives bring the best of TOC and public sector innovation together to answer your specific issues.

Ken Miller, is the author of 3 books on improving government performance and has worked with government agencies in every field – continually delivering the same results – at least 80% faster processes, at less cost with significant improvements in quality. He has produced these results in permitting, revenue collection, eligibility programs, licensing, economic development, environmental protection and healthcare.

Dr. Alan Barnard is considered one of the world’s leading experts in Theory of Constraints (TOC) and frequently worked with Dr. Eli Goldratt, creator of Theory of Constraints, on large and complex projects within both the private and public sector around the world. Alan is the author of two chapters in the McGraw Hill published Theory of Constraints Handbook, one of which focused specifically on how to apply Theory of Constraints within city councils in developing countries to help them achieve more with the same resources in less time. Alan is the CEO of Goldratt Research Labs and also serves as Chairman and board member on a number of profit and not-for-profit organizations.

This workshop allows you to tap into their combined experiences and get your specific questions answered.

Fast Government Workshop Agenda

Part 1 – Faster Government processes

  • Understanding the root cause of government performance issues and the simple yet innovative solution.
  • Why speed? The relationship between better, faster and cheaper and how focusing on the wrong ones leads to negative outcomes.
  • The 5 strategies, with real life public sector case studies for going much, much faster.
  • Tools to help find the 80% improvement opportunity.
  • Performance measures and accountability: how the accountability initiatives are stifling innovation and slowing government performance.
  • The right performance measures used the right way.

Part 2 – Faster and Better Government decisions

  • Why slow and/or poor decision making processes and bad compromises is another main cause for government performance and capacity issues.
  • Introducing a new Theory of Constraints based method (The Change Matrix Cloud) for understanding resistance to change and how to capitalize on it to speed up collaborative decision-making.
  • Real Life case studies and success stories from the public sector on using the Change Matrix cloud to resolve major policy conflicts.

Part 3 – Open Q and A with Ken and Alan:

  • any question, any topic – you drive the agenda

Participants will receive a signed copy of Ken Miller’s book Extreme Government Makeover: Increasing Our Capacity to Do More Good.


Key facts

Where, when

Start: 25.10.2013 09:00 (Friday)
Duration: 8 hours
Place: LITEXPO, Laisvės ave. 5, Vilnius


Lecturers: Ken Miller, Dr. Alan Barnard
Audience: Executives and officials of public sector institutions


150 EUR


To register for this workshop please fill in the form.

About lecturers

Ken Miller

Ken MillerKen Miller is the founder of the Change and Innovation Agency, a firm dedicated to helping government increase its capacity to do more good. Ken speaks to thousands of government managers every year.

He is a frequent columnist for Governing and co-founder of Public Great: An online community for change agents that lives by the creed: the work of government is noble, the people of government are amazing and the systems of government are a mess.

Dr. Alan Barnard

Alan Barnard

Dr. Alan Barnard is one of the leading Theory of Constraints (TOC) experts in the world. As CEO of Goldratt Research Labs, he works directly with Dr. Eli Goldratt (international best selling author and creator of Theory of Constraints) to spearhead the research and development of new applications of TOC in especially large and complex organizations from both the private and public sector to help them achieve more (goal units) with less (resources) in less time.

Alan is a frequent speaker at international conferences and authored two chapters of the best selling “Theory of Constraints Handbook” published by McGraw Hill in 2010. His passion in life is to help organizations and individuals identify and unlock their inherent potential to achieve more with less in less time. As such, Alan also contribute his time and experience to a number of non-profit organizations to help apply the insights and benefits Theory of Constraints to public sector organizations, NGOs and individuals.

See more about speaker


To register for this workshop please fill in the form.